Production delays cost money. When you need pallets immediately, our emergency service team is available around the clock to keep your operations moving. Call anytime, day or night, and we'll have pallets on a truck within 2 hours.
We maintain emergency inventory specifically for urgent orders. Whether you need 10 pallets or 500, we can deliver same-day anywhere in the Seattle metro area. Weekend and holiday service available at standard emergency rates.
From your call to truck leaving our facility
Including nights, weekends, and holidays
Total time from call to pallets at your dock
Customer places unexpected order requiring immediate shipment. You're short 200 pallets and the order ships tomorrow morning. We deliver before your shift starts.
Regular pallet supplier can't fulfill your order on time. Production line at risk of shutdown. We fill the gap while you secure long-term supply.
Incoming pallet delivery arrives damaged or wrong specs. Can't wait for replacement. We bring correct pallets within hours to keep operations running.
Forklift damage destroys 50 pallets. Need immediate replacements to maintain shipping schedule. Emergency delivery restores capacity.
Ran out of pallets faster than expected. Warehouse team needs 300 more today or outbound shipments get delayed. We prevent costly shipping delays.
Unexpected surge in orders during peak season. Projected pallet needs were 40% too low. Emergency supply keeps distribution center operating at full capacity.
Dedicated emergency number goes directly to dispatch, not voicemail. Real person answers within 3 rings, any time of day or night. Provide your location, quantity needed, and pallet specifications.
While you contact us, we verify we have your pallets in stock and available. If exact specs not available, we offer closest alternative. Provide instant quote including emergency delivery fee.
Upon approval, warehouse team immediately loads truck. Driver gets your address and any special delivery instructions. Truck leaves our facility within 2 hours of your call, often much faster.
Emergency deliveries go directly to your facility, no other stops. Live GPS tracking lets you see exact arrival time. Driver calls 15 minutes out. Unload and get back to work.
Emergency service includes standard pallet cost plus delivery fee based on quantity and time of day. All prices quoted upfront before dispatch.
Emergency fees waived for annual contract customers (1,000+ pallets per year commitment)
Situation: Refrigerated distribution center discovered forklift had damaged 180 pallets holding perishable products worth $250,000. Product needed to ship by 6 AM Monday or spoil. All local suppliers closed for weekend.
Response: Called our emergency line at 11:47 PM Sunday. Dispatch confirmed 200 Grade A pallets available. Truck loaded and departed facility at 1:15 AM. Arrived on-site at 2:50 AM.
Result: Warehouse team transferred products to new pallets by 5:30 AM. All shipments departed on schedule. Customer saved $250,000 in spoiled inventory plus avoided penalties for late delivery. Total cost: $4,800 (180 pallets + $600 emergency fee).
Average emergency service call costs $800-1,200 total. Prevents downtime costs typically 10-50x higher.
In the Seattle metro area we can often dispatch within 2 hours, depending on traffic and truck availability.
We prioritize Puget Sound cities for rapid response and can reach broader Washington locations when resources allow.
Common sizes (48x40), Grade A/B recycled pallets, new builds, and select heat-treated export pallets are stocked for emergencies.
After-hours mobilization includes an emergency dispatch fee plus standard pallet and delivery charges; we quote the total before dispatch.
Yes. We can haul away broken pallets or swap them with usable inventory during the same trip.
For clustered repairs we can send a crew or swap with ready-to-use pallets—tell us quantities and condition.
Call our main number and select the emergency option or note “Emergency” in the web form; the on-call dispatcher will confirm details.
Yes. We coordinate dock times, gate codes, and contacts to align with your night shift operations.
We accept card over phone, ACH with confirmation, or pre-approved account terms for established customers.
We can leave buffer stock or schedule follow-up deliveries to stabilize your supply after the immediate need is met.
